We strictly comply with the US-EU Safe Harbor Framework and US-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. To learn more about the Safe Harbor program policies, please visit their website.
Information We Collect
We collect information primarily to provide better services to all of our customers. We collect information you provide us on our website such as your name, mailing address, email address, company name, phone number and credit card payment information and demographics. We may also obtain information from other sources and combine that with information we collect on our website. When you visit our website, some information is automatically collected. This may include information such as the OS (operating system) running on your device, (IP) address, webpage access times, browser type, language and the website you visited before our website. We also collect information about how you use our product.
We don't respond to "Do Not Track" browser protocols or other mechanisms. Third parties may collect personal information about your online activities over time and across sites when you visit the website or use our service.
How Use Information We Collect
For example, we may use your information to:
Improve our services and products, website and how we operate our business;
Understand and enhance your experience using our website, products and services;
Provide and deliver products and services you request;
Respond to your comments or questions and for our website solutions team to provide services;
Send you related information including; invoices, technical notices, updates, security alerts and support from an administrative message;
Communicate with our users about promotions, news and events about products and services offered by us and our selected partners;
Link or combine it with other information we get from 3rd parties, to help understand your needs and provide you with better service; and protect, investigate fraud and act on fraudulent behaviors, unauthorized or illegal activities.
We may process and store personal information in the U.S. and other countries. By using our services you consent to this transfer of your personal information.
Information You Share
Information We Share
We do not share your personal information with 3rd parties without your consent other than: With 3rd parties who work on our behalf provided such third parties subscribe to the terms, is subject to the European Union Directive on data protection or another adequacy finding, or enter into a written agreement with us requiring that the 3rd party provide at least the same level of privacy protection as is required by the relevant terms;
To comply with local laws or to respond to lawful requests and legal process (provided that we will endeavor to notify you if we have received a lawful request for your information);
In an emergency, including to protect the personal safety of any person; and for the purposes of doing business deals (or negotiation of a business deals) involving sale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, divestiture financing, acquisition or bankruptcy transaction or proceeding).
We may also share aggregate information derived from your personal information.
Personal Information Security
We take reasonable steps to help protect your personal information in an effort to prevent loss, disclosure, alteration misuse, unauthorized access and destruction. It is your responsibility to protect your user names and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use the same passwords you use with other accounts as your password for our services.
If you are under the age of 18, or the age of majority in the jurisdiction in which you reside, you may only use our website and services with the consent of your parent or legal guardian.
Your Information Choices and Changes
You may opt out of receiving promotional emails from us. If you opt out, we may still send you non-promotional emails, such as emails about your projects or our ongoing business relationship. You may also send requests about your contact preferences, changes and deletions to your information including requests to opt-out of sharing your personal information with third parties by contacting us. We will respond withing 90 days to any request to delete your information. Individuals who have provided information to our customers must send requests to change or delete such information to the particular customer.
Collection and Use of Information by Ad Servers
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, learn more.
Changes to this Policy
Contacting Us and Dispute Resolution
For customer and user complaints that cannot be resolved between us and the individual concerned, we agree to participate in the BBB (Better Business Bureau) EU Safe Harbor independent dispute resolution program. Individuals, customers and users who submit a complaint or concern to us but do not receive acknowledgement from us or who think the complaint or concern has not been satisfactorily addressed should then contact the BBB to participate in its dispute resolution procedure.
In addition, the U.S. Federal Trade Commission is the statutory body that has jurisdiction to hear any claims against us regarding possible unfair or deceptive practices and violations of laws or regulations governing privacy.
Questions, Comments or Concerns